A: It moves according to your body's center of gravity. The riders just need to lean slightly forward or backward to let your Notebike move forward or backward, and simply move the handlebar left or right to turn left or right. Stand straightly, you will stop moving.

A: Notebike Swan has safe alarm system, if you drive too fast, it will alert and control the scooter body directly, and the speed will be reduced to the safe level. But you should consider the road condition and speed, do not drive your Notebike on a complex road and too fast. Notebike won't fall itself, mostly riders fall down because their bodies lose balance and driving too fast. And if riders...

A: There is no requirement for Notebike driving condition. Notebike scooters can work well on flat roads, such as squares, airport and hotels. But it can also work in forest of which roads are not flat enough, however, Notebike can't move as fast as it is on flat roads when moving in forests.

A: It can be used for leasing, tour and patrol the applications are as follows:1) Police, security personnel patrol;2) Personal travel, amusement and short-distance travel;3) Renting in tourist attractions, parks and amusements playgrounds;4) Intelligent robot moving platform;5) Industrial park, factory, greenhouse personal transport.

A: 1) You need to check if all parts of the Notebike are installed firmly, or whether there is any damage. 2) Choose an appropriate driving field, which is at least a 4m * 4m area, indoor or outdoor. 3) You need a guider who have read the manual and have riding experience to drive accordance with instructions. 4) Please put on a safe helmet and protective clothing to avoid any possible inj...

A: Professional maintaining and cleaning are not necessary for Notebike. What you need to do is to keep it fully charged before driving. Please charge it after its power is run out of completely, and fully charge your Notebike if it won't be used more than 3 weeks. You can use dry brush to clean tire and bottom or use wet soft cloth to clean its body.

A: Notebike is not as fragile as it seems to be. You can climb the steep slope of 20°, its power is sufficient to meet almost all of the common slopes, and because of the strong momentum, climbing is much easier than electric bikes.

A: Yes, we have 6 months warranty, but the warranty does not cover misuse of the products. If you have any defective part, please contact us.

A: Notebike, according to the laws of China, is managed as a non-motor vehicle, so it doesn't need to be licensed. It is forbidden to drive a Notebike on any motorway or the highway. For overseas, please follow the local regulation.

A: Sorry, mobile control is not allowed currently, but you can control your Notebike with remote key.

A: Yes. When carry goods, please use the recommended pack. Don't put any other items on the pedals. The total weight of the goods should not exceed 5kg, otherwise it will affect the balance of your Notebike.

A: For the first time, please make sure that your Notebike is fully charged. When charging please keep the charging environment clean and dry. Do not put the battery in any place where the ambient temperature is over 60 degrees. If the charging port is wet, stop charging immediately. If your Notebike won't be used for a long time, please make sure that it can be fully charged once every months.

A: Please store your Notebike in a dry place with appropriate temperature indoor, turn off the power after the battery is fully charged, and fully charge it at least once a month.

A: Please immediately turn off the power. If your Notebike accidentally gets a small amount of water, please transfer your Notebike to a dry place, and contact our after-sale service.

A: The battery pack can't be removed by individual consumers, but if it's necessary, the local dealers are capable of removing the battery pack.